Support-Center

My portfolio

Questions related to your portfolio

What is the Ring Fenced amount?
The Ring Fenced amount is an amount of money that we reserve when you place your trades. We do this to cover for possible Trade Fee and/or Financing Fee to...
Thu, 5 Jul, 2018 at 12:06 PM
How does BUX handle dividends?
When you buy a stock or a Index, you have the right to receive dividends. This is no different at BUX. Dividends are being processed through a value adjustm...
Fri, 18 Aug, 2017 at 3:00 PM
How do I set an Auto-Close order?
With BUX you can set an Auto-Close order so that an investment is automatically closed when it reaches a certain limit. This way, you can ma...
Thu, 2 Nov, 2017 at 3:55 PM
What does Auto-Close mean?
With BUX you can set an Auto-Close order so that an investment is automatically closed when it reaches a certain limit. There are 2 types of Auto-Close or...
Thu, 6 Jul, 2017 at 3:00 PM
How do I set an Alert?
With BUX you can set an Alert to make sure you receive a notification when an investment reaches a certain limit. This limit can be both positive or nega...
Thu, 2 Nov, 2017 at 3:58 PM
What's the real-time value of my account?
The number in the top-right corner of the screen is the current real-time total value of your account.  This includes:  (1) the current value of ...
Thu, 2 Nov, 2017 at 4:00 PM
What is my total amount of Cash?
The amount that you have not yet invested remains in your portfolio. This is your total Cash.  You can see this amount in your portfolio overview. ...
Thu, 2 Nov, 2017 at 4:03 PM
How do I redeem my rewards?
To redeem your rewards you simply go to your Portfolio page by tapping the button with the percentage icon in the menu bar. You then need to tap “+ PROMOS...
Thu, 2 Nov, 2017 at 4:05 PM
Why is the lower limit of the Auto Close not always guaranteed?
With BUX you can set an Auto-Close order so that an investment is automatically closed when it reaches a certain limit, however, users should be aware t...
Fri, 1 Jun, 2018 at 4:25 PM
What is a Price Alert and how do I set one?
Price Alerts allow you to set a certain price limit for the product BEFORE you open a position. For example, you want to trade in Amazon, but the pr...
Thu, 6 Jul, 2017 at 3:09 PM